Privacy Policy
Effective date: 1/11/2026
 
1. Introduction
This Privacy Policy (“Privacy Policy”) explains how MyCleanLisbon (“we”, “us”) collect, use, store, and protect your personal data when you visit our website, submit a contact form, apply for a job, or use any of our services (the “Services”).
We are the data controller for all personal data processed through our website and are committed to complying with the General Data Protection Regulation (GDPR) and applicable data protection laws.
If you have any questions, please contact us at:
info@mycleanlisbon.com
We may update this Privacy Policy from time to time. We encourage you to review it regularly.
 
2. Website Hosting (Wix Studio)
Our website is built and hosted using Wix Studio, a website platform operated by:
Wix.com Ltd.
40 Namal Tel Aviv St., Tel Aviv 6350671, Israel
Wix processes personal data on our behalf as a data processor.
Wix may store your data on secure servers located in:

• Israel (recognized by the EU as providing adequate protection)

• The European Union

• The United States (with Standard Contractual Clauses)

Wix provides website hosting, form handling, security features, analytics tools, and content delivery.
For more information, visit: https://www.wix.com/about/privacy

3. Data we collect
a) Data you provide to us

• First and last name

• Email address

• Phone number

• Contact form submissions

• Job application submissions (CV, cover letter, work history, references, availability, etc.)

• Any other data you voluntarily submit through the website

b) Data automatically collected via Wix Studio
Wix automatically collects certain technical data for security and performance:

• IP address

• Browser type and version

• Operating system

• Device information

• Pages viewed

• Date and time of visits

• Referrer URL

• Geographic region (approximate)

c) Cookies (via Wix)
Wix may place cookies on your device for:

• Website functionality

• Security

• Analytics

• Visitor measurement

• User session management

You will be informed through our cookie banner, where you can give or deny consent for non-essential cookies.

4. Purpose and legal basis of processing
We process personal data only when a GDPR legal basis exists:
a) To provide our services
Responding to inquiries, scheduling cleaning services, sending information.
Legal basis: Art. 6(1)(b) – Contract performance
b) Contact form submission
Using your information to respond to your message.
Legal basis: Art. 6(1)(b) – Contract initiation
c) Job applications
Processing your application, evaluating qualifications, communicating about recruitment.
Legal basis: Art. 6(1)(b) & Art. 6(1)(f) – Contract initiation / legitimate interest
d) Website performance, security and analytics (via Wix)
Ensuring the website functions properly and securely.
Legal basis: Art. 6(1)(f) – Legitimate interest
e) Cookies & tracking technologies
Only used when you consent via cookie banner (except essential cookies).
Legal basis: Art. 6(1)(a) – Consent
f) Legal obligations
For compliance with tax, accounting, or government requirements.
Legal basis: Art. 6(1)(c)

5. Contact Form
When you use our contact form, Wix securely processes the following data:

• Name

• Email

• Phone number (if provided)

• Message content

This data is used exclusively to communicate with you and address your inquiry.

6. Job Applications
When you submit a job application through the website, we process:

• Name and contact information

• CV and cover letter

• Employment history

• Qualifications and skills

• Any other information you provide voluntarily

Purpose: evaluating your application and contacting you regarding the process.
If your application is not successful, your data is stored for up to 6 months (unless you consent to a longer retention).

7. Cookies and Tracking (Wix Studio)
Wix uses the following cookie categories:

• Essential cookies – required for website operation

• Functional cookies – improving user experience

• Analytics cookies – visitor measurement

• Marketing cookies – only if implemented and accepted

Users may manage cookie preferences via our cookie banner.

8. Log Files
Every time you visit our website, Wix automatically records:

• IP address

• Date and time

• Browser and device

• Pages visited

• URL from which you arrived

This data is required for security and system stability.

9. Data sharing
We may share your data only in the following situations:
a) Wix.com
As our hosting and website service provider.
b) Service providers & subcontractors
Only when necessary (e.g., email delivery, security, analytics), and always under strict confidentiality requirements.
c) Legal obligations
Authorities, courts, or regulators where required by law.
We never sell your data.

10. International Data Transfers
Wix may process or store data outside of the EU.
Such transfers occur only when appropriate safeguards exist:

• EU adequacy decision (Israel)

• Standard Contractual Clauses (SCCs)

• Data Protection Addendum (DPA) with Wix

11. Data security
We use industry-standard security measures, including:

• SSL/TLS encryption

• Secure server infrastructure via Wix

• Access control and data minimization

• Monitoring for unauthorized access

12. Data retention
We store data only as long as necessary:

• Contact form submissions: up to 12 months

• Job applications: up to 6 months unless extended with consent

• Customer data (contracts/invoices): 10 years (legal retention)

• Cookies: according to cookie duration

• Log files: 7–30 days

13. Your rights under GDPR
You have the right to:

• Access your data

• Request correction

• Request deletion

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent

• Lodge a complaint with the supervisory authority

To exercise your rights:
info@mycleanlisbon.com

14. Children’s privacy
We do not knowingly collect data from individuals under 18 years of age.
If such data is identified, it will be deleted immediately.

15. Changes to the Privacy Policy
This Privacy Policy may be updated periodically.
Changes take effect once posted on this page.